the original kStyle blog.

Wednesday, January 17, 2007

Every Day Matters.

Here is a verbatim email correspondence with a customer service rep at a natural skin care company; only identifying details have been omitted or altered.

From me:
Hi, I'd love to try your products, but in the past I've found
that organic skin care products give me a horrible facial rash with
swelling! Since then, I've only used hypoallergenic products--which,
sadly, aren't organic or natural. Are your products hypoallergenic?
Thank you.

The response:

Hello kStyle,
Thank you for your recent inquiry. Hypoallergenic is a poorly-defined
term that we prefer not to use. Our products are based on a holistic
formulary philosophy and include pure, natural plant extracts, oils and
essential oils and other supportive ingredients. Of course one can be
allergic to anything in nature, but avoidance of irritating and
synthetic scents and preservatives often allows those with chemical
sensitivities and allergies to use Dr. Frauline products without
problems. I hope this information is helpful. If you have further
questions please feel free to contact the customer service department at
the number below.

Every day matters,

Jessica Ross


Blogger Larry Jones said...

Looks like they want you to call. Operators are standing by...

4:31 PM  
Blogger kStyle said...

Larry, "operators" is a poorly-defined term that we prefer not to use.

Every day matters,

5:05 PM  
Anonymous Anonymous said...

[snort] Yeah, okay, right; every day matters. Except the occasional Thursday. and YOUR days, Jessica; your days don't matter to me at all, especially because you write such stupid marketing claptrap {redundant, I know}.

10:08 PM  

Post a Comment

Subscribe to Post Comments [Atom]

<< Home